Care when and where it matters - How can eHealth transform patient – professional interaction and collaboration in chronic care management? A distributed cognition approach.
For patients with chronic conditions, care is not mainly about what happens during (infrequent) visits to health or social care professionals, but what happens 24/7. Health and social care must therefore be organized to support patients in self-care of their chronic conditions. eHealth has an important role to play by facilitating new types of collaboration between patients and professionals, where the interaction revolves around patient needs and goals. However, we know little about how this can be realized. The overall aim of this research is to explore how eHealth services intended to support patient self-care transform the patient-professional interaction and collaboration in chronic care management. Using the theory of distributed cognition, we explore how cognitive processes such as problem solving and information processing are distributed between actors, eHealth services, time and space, and how this distribution affects interactions, collaboration and self-care. The project will contribute with detailed, theoretically derived and practically relevant knowledge in the crossroad between eHealth, patient-orientation, inter-professional teamwork and management of chronic conditions.
Published articles from this project are found on ResearchGate