After applying
What happens after applying and when are the offers sent? Below you can read about what will happen after you have submitted your housing application. You can also read about the priority order and how the allocation of available apartments/rooms works.
Important information
The application process consists of three steps.
In this third step, you will find information about our allocation model and you can also read about what will happen after you have submitted your housing application.
What happens after applying?
When you have registered and submitted an application, you will receive an email confirming that we have received your application. After applying, your application will be valid for 90 days. You will have to log into the customer portal to activate it every three months to confirm that your application is still up-to-date.
You can log into the customer portal any time to view your application.
The allocation process of available apartments/rooms starts 1-2 months before the requested date of arrival.
Allocation of rooms and apartments
Single rooms
Available single rooms are primarily offered to:
- Bachelor and master students paying a tuition fee to KI (master students from a non-EU country). KI Housing receives a list from the admission office with the names of all students who have paid the tuition fee. Accommodation offers from KI Housing will not be sent before KI has received your tuition fee payment.
- Undergraduate exchange students who are studying at one of our partner universities and have exchange agreements with KI. These students are nominated by their home university for an exchange period at KI. To count as an exchange student, you should have received an invitation/acceptance letter from one of the international student coordinators (at KI).
- PhD students coming from a prioritized university or within a prioritized exchange program. KI Housing receives a list from KI with the names of all prioritized universities and programs.
Family apartments
Families with children have priority for our family apartments.
Offer of accommodation
If we are able to offer you accommodation, you will hear from us 1-2 months before your arrival date. Sometimes we contact applicants on very short notice if we get a sudden cancellation.
Please note that we only contact those who we can offer accommodation. If we are not able to offer you accommodation, you will not get a personal notification about this.
Check your email frequently
Offers are sent by email and will be published in the customer portal. You must log in to the customer portal to accept the offer before the expiry date of the offer.
It is your responsibility as an applicant to provide us with a current email address and that you also check your mail and junk mail frequently if the offer should get caught in the spam filter.
Declining an accommodation offer
If you decline the offer, your application will be cancelled.
The apartment/room that has been offered to you, will be offered to the next applicant in the queue once you have declined your offer.
What happens if I do not respond to the offer on time?
Failure to respond is interpreted as a “no”, and your application will be cancelled.
The apartment/room that has been offered to you, will be offered to the next applicant in the queue once your offer has expired.
How do I accept an offer?
Login to the customer portal and view the offer. Read the term and conditions written in the contract. If you agree to the terms and conditions, you can proceed with accepting the accommodation offer.
In order to accept the contract, we need to verify your identity. This is achieved by sending a confirmation code to your email. Follow the instructions in the verification email.
Note that once you have accepted an offer, you are obliged to follow the contract rules.