Pamela Mazzocato
Senior Lecturer | Docent
E-mail: pamela.mazzocato@ki.se
Telephone: +46852483696
Visiting address: Widerströmska huset, Tomtebodavägen 18A, 17165 Solna
Postal address: C7 Lärande, Informatik, Management och Etik, C7 MMC Health Systems Leadership, Management and Safety, 171 77 Stockholm
About me
- PhD in Medical Management, I co-lead with Prof. Henna Hasson the Medical
Management Centre.
In my research I focus on how to design clinical processes and organizational
structures that meet the needs of patients and healthcare professionals. My
expertise lies in the analysis of complex interventions rooted in operations
management theory and the ability to isolate and display key components using
a mixed methods approach and the use of statistical process control charts.
* Winner of the 2013 KAROLINSKA MEDICAL MANAGEMENT CENTRE/EHMA AWARD, for
the best contribution associated with a doctoral thesis related to health
management with the paper “Complexity complicates lean: Lessons from
seven parallel emergency care services in the same hospital-wide lean
program” (Forthcoming in Journal of Health Organization and Management).
* Complexity complicates lean: Lessons from seven emergency services”
published in Journal of Health Organization and Management was selected by
the journal’s editorial team as a Highly Commended paper in the 2015
Emerald Literati Network Awards for Excellence.
2012 Ph.D. in Medical science. Karolinska Institutet.
2007 Master of Science in Accounting, Administration, and Control,
Ca’ Foscari University of Venice
2004 MBc, Economics and Management, University Ca’ Foscari of
Venice, Italy
Research
- I am involved in several research projects with the overall aim to increase
our understanding on how the design and management of clinical processes and
organizations generate value for staff and patients. Currently I work on
several research projects on innovative management practices such as lean and
value-based healthcare.
The lean projects I am currently involve in are:
* Simulation and implementation of a lean-inspired hip-fracture care
process”, together with Helena Hvitfeldt Forsberg at AIM/MMC, Maria
Unbeck, André Stark and Olof Sköldenberg at the Orthopedic Department at
the Danderyd Hospital, and Marie Persson at Blekinge Technical University.
* LeanHealth project, a project where we help Enköping hospital integrate
health promotion and worker protection with their quality improvement
system. Together with Terese Stenfors-Hayes at the Evaluation Unit, Henna
Hasson and Ulrica von Thiele Schwarz in the PROCOME research group, Helena
Hvitfeldt Forsberg at AIM/MMC, and Monica Nyström in the SOLIID research
network.
The value-based healthcare projects are:
* Innovation-driven reimbursement models in primary care. This project is
run in collaboration with the Stockholm County Council and IVBAR.
* Outcomes and costs of a person-centered integrated practice unit for
patients with cardiovascular disease, renal dysfunction and diabetes,
KID-funding from the Board of Doctoral Education at Karolinska Institutet.
Together with Carl Savage and Jonas Spaak at the Danderyd Hospital.
I am also co-supervisor for five PhD projects:
* Jens Jacob Fredriksson: Disrupting Hospitals: Business Model
Transformation within Academic Medicine
* Marie Höjriis Storkholm: Innovating inside the box: How contextual
constraints can contribute to the innovation of health care processes
* Mairi Jüriska: From burnout to engagement: building young physicians’
leadership capacity
* George Keel: Outcomes and costs of a person-centered integrated practice
unit for patients with cardiovascular disease, renal dysfunction and
diabetes
* Muhammad Rafiq: Eliminating guesswork: An exploration of the role of
predictive modelling in care management for patients with multimorbidities
Teaching
- Since 2012, I am co-directing and running courses in Healthcare Management
for master students in Health Economics, Policy and Management at KI.
Between 2013 and 2015 I was a visiting lecturer in the course Quality and
Operations Management for the International Master of Healthcare Management,
Economics and Policy (MIHMEP), and course director for the course Operations
Management in Healthcare for the Master in Healthcare Management (MIMS),
Bocconi University, Italy.
Between 2011-12, I was lecturer and course director for the course
Organization, Learning and Leadership for nursing students, Karolinska
Institutet.
Articles
- Article: HEALTH EXPECTATIONS. 2024;27(5):e70003
- Article: JOURNAL OF MEDICAL INTERNET RESEARCH. 2024;26:e50527
- Article: INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS. 2024;187:105447
- Article: BMC HEALTH SERVICES RESEARCH. 2024;24(1):408
- Article: LAKARTIDNINGEN. 2023;120:23047
- Article: BMC HEALTH SERVICES RESEARCH. 2023;23(1):463
- Article: BMJ OPEN. 2022;12(1):e053735
- Article: SOCIAL SCIENCE & MEDICINE. 2021;282:114145
- Article: EUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY. 2021;30(3):415-427
- Article: BMC HEALTH SERVICES RESEARCH. 2021;21(1):406
- Article: BMC HEALTH SERVICES RESEARCH. 2020;20(1):816
- Article: BMJ OPEN. 2020;10(7):e035542
- Article: BMC HEALTH SERVICES RESEARCH. 2019;19(1):842
- Article: INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE. 2019;31(7):30-36
- Article: BMC HEALTH SERVICES RESEARCH. 2019;19(1):517
- Article: JOURNAL OF MULTIDISCIPLINARY HEALTHCARE. 2019;12:1075-1083
- Article: IMPLEMENTATION SCIENCE. 2018;13(1):78
- Article: HEALTH SERVICES MANAGEMENT RESEARCH. 2018;31(2):60-73
- Article: BMJ OPEN. 2017;7(4):e013303
- Article: JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT. 2017;31(1):64-81
- Article: BMC HEALTH SERVICES RESEARCH. 2017;17(1):98
- Article: BMC HEALTH SERVICES RESEARCH. 2016;16(1):588
- Article: BMJ OPEN. 2016;6(7):e012256
- Article: SCANDINAVIAN JOURNAL OF TRAUMA RESUSCITATION & EMERGENCY MEDICINE. 2015;23:93
- Article: JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT. 2014;28(2):266-288
- Article: JOURNAL OF HEALTH ORGANIZATION AND MANAGEMENT. 2012;26(2):237-257
- Article: BMC HEALTH SERVICES RESEARCH. 2012;12:28
- Article: SCANDINAVIAN JOURNAL OF TRAUMA RESUSCITATION & EMERGENCY MEDICINE. 2011;19:70
- Article: QUALITY AND SAFETY IN HEALTH CARE. 2010;19(5):376-382
- Show more
All other publications
- Review: HEALTH SERVICES MANAGEMENT RESEARCH. 2017;30(4):219-226
- Review: HEALTH POLICY. 2017;121(7):755-763
Employments
- Senior Lecturer, Department of Learning, Informatics, Management and Ethics, Karolinska Institutet, 2023-
Degrees and Education
- Docent, Karolinska Institutet, 2020
- Degree Of Doctor Of Philosophy, Department of Learning, informatics, Management and Ethics, Karolinska Institutet, 2012