Deposit/Short stay fee

Who pays a deposit?

For contracts longer than two months, a refundable deposit of SEK 3000 is added to the first rental invoice.

Short stay fee?

For contracts shorter than two months, a non-refundable short stay fee of SEK 1000 is charged. 

The short stay fee does not include cleaning. You must follow the cleaning checklist. If any additional costs for cleaning or damages arise, you will be charged and a notification will be sent via email once the invoice has been issued.

When should I pay the deposit?

You will find your first rental invoice (including the refundable deposit or short stay fee) in the customer portal 1-2 weeks before the starting date of your contract.  You will be notified by email when an invoice is payable in the customer portal.

Kindly download the invoice in the customer portal to view all details and the due date.

How can I pay the deposit?

The first rental invoice (including the refundable deposit or short stay fee) can be paid by card online in the customer portal, or by using other payment methods 

I have not received a deposit invoice, why?

If the rent is paid by the home university or the department at KI, the tenant may not be charged a deposit.

An invoice for the deposit is always addressed to the tenant personally. On this invoice the deposit charge is specified and if you have not received one upon arrival, there is no deposit to be refunded after departure. 

What is the deposit for?

A final inspection of your apartment/room will be made after your departure.

If there should be any damages or cleaning needs in your apartment/room or any outstanding balance, KI Housing will deduct those costs from the deposit after your departure.

The keys must also be returned to us on time on the day of departure. Otherwise, a part of your deposit will be withheld.

Deposit return

How do I get my deposit back?

If you have paid a deposit upon arrival, the deposit will be refunded to you after departure if the keys are returned on time and the final inspection is approved.

Please note that your deposit will not be returned automatically. You need to submit the online deposit reclaim form within two months after the day of your departure.

When we have received the correct information (please see the alternatives below) your deposit will be returned within six weeks.

If you were not charged a deposit upon arrival, there is no deposit to be refunded. Please note, even if you have not paid a deposit, you are still bound to the conditions in the departure information. If the cleaning instructions have not been followed, you will be invoiced the cost of any extra cleaning and/or damages.

Ways of getting the deposit back

Please make sure that you follow the instructions carefully. If the information you submit is incorrect this may result in a delay of the refund, or in worst cases, that the refund is made to the wrong account.

• If you have paid the rent online via your user account: we can repay your deposit to the card that you used. If you do not specify what card you want to receive the refund to, we will refund it to the latest card you used to make a payment for an amount equal to or larger than the amount of your deposit.
• If you have paid by bank transfer: we can repay the deposit to the same account that you paid from. The below information is required for bank transfers. Please note that inadequate or faulty information may result in a transfer being refused by the receiving bank. On some occasions banks still withdraw bank charges and if so, these will be deducted from the deposit refund. Note that we cannot do the refund through bank transfer if you have paid by card only (through the customer portal).