MedH Flow Cytometry Core Facility - user guidelines

To get started, you must register for an account:

1. Navigate to the MedH Flow Cytometry Core Facility iLab page 
2. In the upper-right-hand corner of the screen select Sign In and use the ‘Sign in using SWAMID credentials’ option (SWAMID is the same as your KIID) 
3. You will be directed to an authentication page where you will need to enter your SWAMID (KIID) credentials 
4. Once you have entered your credentials, click the ‘Login’ button 
5. You will be directed to an iLab Registration page where you will need to select your PI/Lab and verify your contact information.  
6. Once your registration has been submitted, your PI will receive a notification that you have requested membership to their lab in iLab. They will need to approve your membership and assign any Project numbers for your use.

Please note: In case a PI/lab can’t be found, ask your PI to make sure that the relevant project number(s) connected to the PI/lab is/are marked as “CFKUND” in UBW (economy system). This has to be done by an economy administrator at your department. If the project number can’t be found, make sure that your PI has assigned the project number to the user (you).

Use this to request introduction and/or training, and for submitting a sort application form (which 
is needed to book sorts): 

Once you have been accepted into your PI’s lab and assigned Project numbers, you can create service requests.

1. Navigate the MedH Flow Cytometry Core Facility iLab page
2. At the upper right hand corner of the page Sign In and then select the ‘Sign in using SWAMID credentials’ option.  
3. Enter your SWAMID (KIID) credentials, and sign in. 
4. Select the Request Services tab and click on the Request Service button next to the service of interest. 
5. You will be asked to complete a form before submitting the request to the core. 
6. Your request will be pending review by the core. The core will review your request and either Agree to the work or they will ask for more information if needed.

Once you have been accepted into your PI’s lab and assigned Project numbers, you can schedule equipment time.

1. Navigate to the the MedH Flow Cytometry Core Facility iLab page
2. At the upper right hand corner of the page click Sign In and use the ‘Sign in using SWAMID credentials’ option  
3. Enter your SWAMID (KIID) credentials and sign in.  
4. Select the Schedule Equipment tab and click on the View Schedule button next to the instrument of interest. Click and drag on the time frame you would like to schedule your reservation for.  
5. A window will pop up that will allow you to verify your reservations details and provide payment information before saving the reservation.

Please note that a sort application form (see “service request” above) is required for booking of time for sorting).

More detailed instructions can be found by clicking on the “HELP” link in the upper right hand corner or by navigating to our iLab Help Site or on the KI iLab Project page. For any questions not addressed in the Helpsite, click on the “HELP” link in the upper right hand corner and submit a ticket, or email ilab-support@agilent.com.

If there are researchers using the core facility’s services, you may receive email requests from these researchers wishing to join your group in the online system. This type of request email will have specific instructions on how to approve the request.

If you would prefer to delegate these notifications/approvals to a financial manager or an administrator, please email ilab-support@agilent.com with the name and email address of the researcher in question.

1. Log in using your SWAMID (KIID) credentials.
2. Once logged in, look for the link in the left-hand menu under my groups. Hover over and select your lab.  
3. Set the auto-approval amount if you do not wish to approve service requests below a certain dollar amount. To do this, select the Members panel, enter an amount in the Auto Pre-Approval amount and click save settings. The default setting for the pre-approval is 10,000 SEK.  
4. To approve lab membership requests, select the Membership Requests & Project numbers tab. New membership requests will show at the top of this page.
   • Click Approve to accept a member into your lab.
   • Click Reject if they are not a member of your lab.  
5. To assign a Project numbers to a member of your lab, find the member in the above list where it says, Manage Project numbers.
6. Select the checkbox(es) to the right of their name for the Project number(s) you wish to assign them.

Please note: in case a PI/lab can’t be found in iLab, make sure that the relevant project number(s) connected to the PI/lab is/are marked as “CFKUND” in UBW (economy system). This has to be done by an economy administrator at your department. In case the members of your lab cannot find the project number make sure that the PI has assigned the project number to the user. For help contact your economy administrator or cfm-support@ki.se.

More detailed instructions can be found by clicking on the “HELP” link in the upper right hand corner or by navigating to our iLab Help Site or on the KI iLab Project page. For any questions not addressed in the Helpsite, click on the “HELP” link in the upper right hand corner and submit a ticket, or email ilab-support@agilent.com or cfm-support@ki.se.

To register for an account you need to complete the registration form on the sign-up page. You will received a Welcome Email from iLab with your login credentials (usually within one business day).

In order to schedule equipment, request services and/or projects from the core facility, you need to have a "standing PO" which will be used as payment information.

Once you have an active account in iLab, you will need to send a request to cfm-support@ki.se in order to create the "standing PO". Please provide the following information:

• Standing PO name (which also will be used as external reference on the invoice)
• KI customer number
• Corporate identity number (Swedish: organisationsnummer)
• Lab/research group
• Core facility that will be used

Once the "standing PO" has been created, you will be notified and can start using the services provided by the core facility.

Create a service request to request an introduction and/or training, and for submitting a sort application form (which is needed to book sorts).

By using your iLab login credentials you can place a service request.

1. Sign in using the 'Sign in using iLab credentials' option.
2. Select the Request Services tab and click on the Request Service button next to the service of interest.
3. You will be asked to complete a form before submitting the request to the core facility.
4. Your request will be pending review by the core facility who will either Agree to the work or ask for more information, if needed.

You can create an equipment reservation to book instruments for assisted or self-use.

By using your iLab login credentials, you can schedule equipment time.

1. Sign in using the ‘Sign in using iLab credentials’ option.
2. Enter your email and iLab password and sign in.
3. Select the Schedule Equipment tab and click on the View Schedule button next to the instrument of interest. Click and drag on the time frame you would like to schedule your reservation for.
4. A window will pop up that will allow you to verify your reservation details and provide payment information before saving the reservation.

Please note: a sort application form is required to book sorts (see information under 'Create a service request').

More detailed instructions can be found by clicking on the “HELP” link in the upper right hand corner or by navigating to our iLab Help Site or on the KI iLab Project page. For any questions not addressed in the Helpsite, click on the “HELP” link in the upper right hand corner and submit a ticket, or email ilab-support@agilent.com or cfm-support@ki.se.

Billing information

1. Provide your billing information.
2. Press complete to proceed.

Payment information

In order to schedule equipment or request services and projects at KI, you will be asked to enter a payment reference (PO number, grant, etc.) that will be used as payment information on invoices in iLab. This will be entered per request and will be a free text entry. 
 
The information can be entered when:

• Making a reservation on a calendar
• Initiating a request for services
• Updating from the View My Requests tab while the Service Request/Project is active, by clicking on the dollar sign icon.

Request scheduled equipment

Detailed information about how to schedule equipment in iLab.

Request service and projects

Detailed information about how to request services and projects in iLab

Overview of using a core

Detailed general information on how to use iLab