Manual - VPN for iDevices
VPN is used when you work off campus and want to reach the KI network and internal resources - such as shared folders on a file server.
Installation and get started
This instruction is for Apple iOS devices like iPhones and iPads.
To be able to use the VPN service you need first to download and install a VPN client.
Go to App Store and search for the app "Cisco AnyConnect".
Install the app and open it. The following message may appear. Click "OK".
Go to "AnyConnect VPN".
You will see the page for adding a VPN connection. Specify a name/description for the connection, e.g. KI. Specify the server address vpn.ki.se. Click "Save".
You have now added the VPN connection for KI, you are now able to log in using your KI login.
When the VPN client is installed and profile created and you are ready to access KI you start the VPN client.
To connect you slide the button AnyConnect VPN.
You log in with your KI login, same as for your e-mail account.
With the correct username and password, you will now be connected are ready to access the KI network. If you are migrated to start using two factor authentication please continue reading to Two factor authentication.
Two factor identification
When you are migrated to start using the updated VPN service the following will happen.
When you have logged in you will receive a two factor authentication challenge.
First time usage – download and activation
The first time you log in you will be sent an instruction to install the smartphone app PointSharp. If you have your mobile phone number registered in Active Directory the instruction will be sent as a text message otherwise the instruction will be sent as an e-mail to your KI e-mail address.
Note: Please check your Junk mailbox because some e-mail clients might classify this e-mail as junk.
Example of e-mail:
Från: KI Secure Login Service [mailto:email@example.com]
Skickat: den 29 september 2016 14:55
Till: Some Name <firstname.lastname@example.org>
Ämne: KI Secure Login Service notification
Download the client from http://ps.cloudapp.net/ Activation code: 22XXXXXX
Example of SMS:
Click the download link on your smartphone to download and install the PointSharp app. Start the app and fill in the activation code specified in the instruction you got.
Note: During the download and activation process the challenge will most probably time out so the first try will fail. Just retype your username and password again type in a new token from the PointSharp app. To refresh the token in the app click the refresh symbol.
When the PointSharp app is installed you have to start the app and the token given in the app shall be typed into the AnyConnect challenge window above. The copy and paste feature is recommended to use here.
After submitting the challenge code, you will be connected to KI.
Since VPN encrypts all data traffic it is fragile. This means that if you for example use your mobile phone for connecting to internet it might not work very well.
If you have any questions or problems regarding VPN, please contact the IT support.