Common support and service providers in Biomedicum

Below you will find information about Biomedicum's common support and services providers and spaces for interaction.

Administrative Staff

Administrative staff working in Biomedicum, sorted by department.


Lise-Lotte Wallin assists the five departments at Biomedicum with archiving.


Lise-Lotte Wallin

Phone: +46-(0)8-524 872 56
Organizational unit: Administration

Café Biomedicum

Café Biomedicum is open on weekdays between 8 a.m. and 4.00 p.m.

Café Biomedicum

Address: Solnavägen 9
171 65 Solna

Open Monday to Friday
08:00 to 16:00

To order fika, simple and/or exclusive catering, you can:

order online

or call: +46 (0)8-524 877 19 or +46 (0)8-524 877 71

Common spaces for interaction

There are common spaces for interaction on each floor.


At Karolinska Institutet, you need to use frame agreements or make a procurement if you want to buy a product or service.

The easiest way to buy a product is to order it via Karolinska Institutet's ordering system UBW.

FM Helpdesk - Services and support

FM Helpdesk handles most of the services and support in Biomedicum, including maintenance requests to Akademiska Hus.

Please note that issues related to furnishing and shelves will be handled as soon as possible after the five departments have moved in to Biomedicum.

 How to Login

  1. Login to FM Helpdesk with your KI-ID
  2. Select one of the three options relating to your case - if you select 'Service and Support' choose one of the categories below
  3. Fill out the form (be as specific as possible). NB! Only one issue per form.
  4. Your request will be handled as soon as possible.


  • Relocation related issues for example furnishing and shelves, adjustment of the installed furniture, etc.
  • Goods and logistic  for example help with In-house transport of chemicals, Logistics in cargo reception
  • Dish washing and lab coats for example help with dish washing of special glass ware, autoclaving of lab coats.
  • Technical service for example smaller installations, reports to Akademiska Hus, help with transport of e.g. gas tubes
  • Waste management for example if you need help with transport of waste to floor 2.
  • Work environment/Safety for example any work environment, safety or security related issued
  • Procurement for example help with purchase of large items, finding correct frame agreements, etc
  • Miscellaneous for example ordering of ethanol until Supply Center opens, cleaning etc

For quick questions – please use

You may also reach FM Helpdesk via the reception during office hours (08:00 – 17:00) at + 46 (0)8-524 86 400

IT support

Information about the IT set up in Biomedicum.

In case of emergency

In case of emergency, call SOS Alarm: 112
KI Alarm: +46 (0)8-524 80 100


The reception is located at the main entrance, Solnavägen 9, floor 3.

Opening hours: 08;00-17:00

Phone: +46 (0)8- 524 864 00

If you forget your access card at home, go to the reception and you will receive a temporary access card valid during the day.

If you are visiting researcher, a contractor or other who need access for a few days, you will receive a temporary access card.

Seminar rooms

There are several meeting rooms on each floor in Biomedicum that can be booked directly in Outlook.

How to book meeting rooms in Biomedicum.