Dear LIME staff, welcome to ITA!
LIME has now fully migrated to ITA through the SamIT project. This means that ALL YOUR QUESTIONS, PURCHASES (computers, phones, licenses etc) and HELP will be handled by ITA.
We no longer have LIME IT or a purchasing officer.


- Make sure you mark your order with your name, phone number and research group.
- It's also important that you send the order in Wisum to the right person (i.e. your manager) so they can approve it (i.e. that it´s ok that you buy the coolest computer).
- Don't forget to put in the ZZ-code of a person who's got all the information about the order and may accept the invoice in Agresso later.
- Read more about Wisum: https://staff.ki.se/order-computers-and-software-licences
- Questions about Wisum? → selfservice.ki.se
- Video guide about ordering program licenses at KI selfservice.
How to order program licenses - a thorough explanation

All illustrations above: Pixabay mohamed_hassan
Starting your migrated computer
Your KI-computer will take slightly longer to login than you may be used to. This is due to checking updates, policies etc. Normally you will be logged in after about 1-3 minutes. Thank you for your patience.
Installing software from Software center
Installing software on a KI Client (PC)
Installing software on a KI Client (Mac)
VPN
Always on VPN - for staff with Windows 10 in Coordinated IT
eduPrint
KI-Staff network
Connect to KI-Staff on a KI-PC
Support
Visit selfservice.ki.se for support.