Travel booking

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Here you will find information related to the travel agency services and procedures around it

Travel agency

KI has a framework agreement with the travel agency TICKET BIZ Travel. All reservations must go through our contracted suppliers. Ticket Biz has all of KI 's framework agreement and the framework agreements loaded into their system.

If you are eligible for so-called Youth discounts you can hire another agency providing such discounts.

BCD A TICKET BIZ Company

Opening hours: mon - fri. kl . 8:00 a.m. to 6:00 p.m. After noon 6:00 p.m routed calls to the contract agent's 24 hour emergency service. An on-call fee is charged for the call after noon 6:00 p.m.

Personal service

KI team that are able to book of your more complex travel order, whether they take place via telephone or E-mail. Every weekday between the hours of 8:00 a.m to 6:00 p.m is your team and available outside office hours, you get the help of our 24-hour service.

Business Travel

Open               Monday-Friday: 08:00 to 6:00 p.m.
Telephone       08-555128 94
Email               ki@ticketbiz.se

Groups & Events

We help you with group trip, kick-off or conference. No event is too small or too large. Contact us for more info.

Telephone       08-555128 94
E-mail             groups@ticketbiz.se

Support -Travel Online

Questions about the navigation of self-booking tools, profile management, issues of passwords etc.

Open               Monday-Friday 0800-1700
Telephone       08-555128 94
Email               travelonline@ticketbiz.se

Ticket 24H

Emergency service during non-business hours. (An additional fee is charged)

Telephone       08-555128 94
From abroad: +46 8555128 94

Tranas travel agency

For travelers who are traveling on a non-commercial purposes and working on aid and development is the possibility to use Tranas Travel Agency. Tranas travel agency offers special tickets (Raptim) with good prices and good rules for travel to or from the areas of assistance.

Reservation
Email            info@tranas-resebyra.se
Phone           00 46 140 37 50 10 (Africa) 00 46 140 37 50 20 (other countries)

Travel Portal

Travel Portal is an entry for you as a traveler and travel arrangers. Here you will find information about contracts and other things that may be necessary for your trip. You can also change your traveler profile and book your trip. 

Travel Portal and Travel Online

In separate e-mail, you will get a link to login to our travel portal that provides access to self-booking tool Travel Online, where you can now book your trips. Here you will find user guides and demos.

To gain access to the booking system and your traveler profile in the travel portal should allow popups, and turn on the feature compatibility view.

Booking travel

Travel booking can be made in the booking tool, through the travel agency or via the travel arrangers at your institution. To access the travel portal or to book trips through the travel agency should have a traveler profile.

The travel agent can help with all booking related to your trip: flight, air taxis, hotels, rental cars and trains. Vouchers are available on hotels in the Nordic region and in other countries payment is with a debit card. The travel agency has all KI's all contracted rates loaded in their systems.

Traveler Profile

When you first log into the travel portal and log on to their traveler profile check that the required information is correct and can also add other essential information for their trips. You should also be sure your password information is up to date. If you want to make change in the locked fields, contact the travel administrator in your department.

The form for the new traveler profiles provided to the appointed tour manager who coordinates and sends it on to Ticket Biz. Contact your institution's accounting department if you are unsure who this is. NOTE! Be sure to complete all required information.

Required information:

  • Institution Name
  • Name according to passport
  • KI-mail address
  • Mobile Number
  • Invoice Reference

If you travel abroad a lot, it may be advisable to obtain a debit card for payment of the hotel reservation. KI has signed a framework agreement with the Euro Card, American Express and ICA board for this purpose. 

Administration